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Polycom RealPresence Group 500
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Polycom RealPresence Group 500

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Polycom® RealPresence® Group 500
Powerful video collaboration for group conferences in
a sleek design that is simple to use

The RealPresence® Group 500 is ideal for conference rooms and other collaborative
environments, from small meeting rooms to larger rooms with dual screens. Nextgeneration
performance is combined with a simple user interface for an experience
that will delight users while IT administrators will admire the compact design, broad
interoperability, and the industry’s lowest total cost of ownership.
Best-in-class experiences

The RealPresence Group Series sets a new standard for ease of use in video
collaboration. The breakthrough user experience is easy for even first time users
with no need for training. Backed by years of customer research, Polycom’s new user
interface speeds up the adoption of video communications, and reduces support
costs for IT administrators. Plus, breakthrough Polycom® SmartPairing™ technology
makes it simple to use your own mobile device to start and manage video calls.
Drive increased adoption and cut expenses by delivering a video collaboration
experience that is so life-like and enjoyable your teams will prefer it over traveling
for in-person meetings. Up to 1080p60 video resolution adds a new level of clarity
and realism to your business communications. This results in active users who
eagerly look to add video to their daily communications, driving rapid and higher
adoption, increasing team productivity, and speeding return on investment (ROI).
Up to 1080p60 content quality removes limitations when sharing videos, design
animations, or any other type of content that requires both high resolution and natural
movement. The advantage you gain in being able to see both people and content in
full motion HD at the same time makes your video collaboration a more productive
and enjoyable experience.

The sleek, compact design of the RealPresence Group 500 device allows for discreet
placement and helps simplify your setup with single-cable connections for video and
audio. Plus, the compact design also makes it ideal for mobile applications, whether
moved to different locations within a building or outside of a traditional office.

Unmatched interoperability

The RealPresence Group 500 is fully standards-based; able to connect to millions
of other standards-based video systems in use today. Native interoperability
with leading unified communications (UC) platforms means that video now easily
integrates with the way you already communicate without adding expensive and
complex gateways. The RealPresence Group Series also offers Telepresence
Interoperability Protocol (TIP) support for direct connection to non-standards-based

• Breakthrough simple user interface
and Polycom® SmartPairing™
so your employees can start
collaborating instantly with
their mobile device
• 1080p60 video and content
collaboration heightens realism
and speeds adoption
• Interoperable SVC delivers a great
experience even on bandwidthlimited
• Enjoy clutter-free conference
rooms with the compact design
and simple digital connections for
displays and content sources
• Enable more people to join calls,
reducing dependence on separate
conference bridges with 6-way SD
multipoint and 4-way in HD

Cisco environments. Polycom’s unique interoperable SVC
architecture is the first to provide video calling between both
existing video systems and new SVC systems. This unique
approach delivers unmatched investment protection and avoids
“video islands” that lock you into only calling other like systems.

Lowest total cost of ownership

Polycom continues to lower the total cost of ownership of video
collaboration by extending the benefits of H.264 High Profile to
1080p60 people and content. You experience whole new levels
of realism with up to 50 percent less bandwidth. For existing
Polycom customers, RealPresence Group Series allows you to
leverage previous investments in Polycom technology, including
select cameras, microphones, and UC innovations such as
Polycom® EagleEye™ Director and Polycom® Touch Control.

Product specifications

Package includes
Polycom® EagleEye™ III or Polycom® EagleEye™ Acoustic camera, codec, cables, remote control,
Polycom® RealPresence® Group Microphone Array (with EagleEye III package only)

Video standards and protocols
H.261, H.263, H.264 AVC, H.264 High Profile, H.264 SVC, RTV
H.239 / Polycom® People+Content™
H.263 & H.264 video error concealment

Video input
1x EagleEye HD camera (HDCI)
1x HDMI 1.3
1x VGA

Video out
2x HDMI 1.3

People video resolution
1080p, 60 fps from 1740 Kbps
1080p, 30 fps from 1024 Kbps
720p, 60 fps from 832 Kbps
720p, 30 fps from 512 Kbps
4SIF/4CIF, 60 fps from 512 Kbps
4SIF/4CIF, 30 fps from 128 Kbps
SIF (352 x 240), CIF (352 x 288) from 64 kbps
QSIF (176 x 120), QCIF (176 x 144) from 64 kbps
w288p from 128 kbps
w448 from 384 kbps
w576p from 512 Kbps

Content video resolution
Input: WUXGA (1920 x 1200), HD (1920 x 1080i), HD (1920 x 1080p), WSXGA+ (1680 x 1050), UXGA (1600 x 1200),
SXGA (1280 x 1024), WXGA (1280 x 768), HD (1280 x720p), XGA (1024 x 768), SVGA (800 x 600)
Output: WUXGA (1920 x 1200), HD (1920 x 1080), WSXGA+ (1680 x 1050), SXGA+ (1400 x 1050), SXGA (1280 x 1024),
HD (1280 x 720), XGA (1024 x 768), VGA (640 x 480)
Content frame rate: 5–60 fps (up to 1080p resolution at 60 fps)
Content Sharing: People+Content and People+Content IP

Polycom EagleEye III Camera - SMPTE 296M 1280 x 720p60 SMPTE 274M 1920 x 1080p, 60/50 12x optical zoom 72° FOV min

Polycom EagleEye Acoustic Camera SMPTE 274M 1920x1080, 30/25
2x digital zoom
67° FOV

Audio input
1x RealPresence Group microphone array (supporting a total of 2 microphones)
1x HDCI (camera)
1x 3.5mm stereo line-in

Audio output
1x 3.5mm stereo line-out

Other interfaces
2x USB 2.0
1x RS-232 mini-DIN 8-pin

Audio standards and protocols
22 kHz bandwidth with Polycom Siren 22 technology, AAC-LD
14 kHz bandwidth with Polycom Siren 14 technology, G.722.1 Annex C
7 kHz bandwidth with G.722, G.722.1
3.4 kHz bandwidth with G.711, G.728, G.729A

Polycom® Constant Clarity™ technology
Automatic gain control
Automatic noise suppression
Keyboard noise reduction
Live music mode
Instant adaptation echo cancellation
Audio error concealment

Other supported standards
H224/H.281, H.323 Annex Q, H.225, H.245, H.241, H.239, H.243, H.460
BFCP (RFC 4582)

1 x 10/100/1G Ethernet
H.323 and/or SIP up to 6 Mbps
Polycom® Lost Packet Recovery™ (LPR™) technology
Reconfigurable MTU size
RS232 with API support
Microsoft® Office Communications Server integration
Microsoft® ICE support
Microsoft® Lync® support
IBM® Sametime™ support

Algorithms: SHA-1, SHA-256, AES (256- bit, CBC/OFB/counter), PRNG
Authenticated access to admin menus, web interface and telnet API
FIPS 140-2 Validated Cryptography (Validation Certificate #918)
PKI & certificate management (TLS 1.0 and SSL 3.0)

Polycom Touch Control
Polycom EagleEye Director
Polycom EagleEye Acoustic camera
Polycom EagleEye View camera
1080p license, providing up to 1080p60 for people and content
Multipoint license for up to 6 sites (SDCP), or 4 sites (HDCP)
Polycom® SoundStation® IP 7000 conference phone integration
Polycom® SoundStructure® integration through a digital interface

Auto sensing power supply
Typical operating voltage/power
125VA @ 120V @ 60Hz
125VA @ 230V @ 60Hz
Environmental Specification
Operating temperature: 0–40°C
Operating humidity: 15–80%
Non-operating temperature: -40°–70°C
Non-operating humidity (non-condensing): 5–95%
Maximum altitude: 10,000 feet

Physical characteristics
RealPresence Group 500 base box 11.3” x 1.2” x 4.8”
2.45 lbs

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